Shipping & Delivery Policy

At LASS, we’re committed to getting your order to you as quickly and smoothly as possible. All our products are ready stock and shipped from Shah Alam, Selangor.

Shipping Destinations

We offer worldwide shipping. Shipping fees and estimated delivery times will be calculated at checkout based on your country. Please note that import duties or customs fees (if any) are the responsibility of the customer.

  • Malaysia (West & East)

  • Singapore

Shipping Rates

We offer flat-rate shipping fees:

  • West Malaysia: RM10

  • East Malaysia: RM20

  • Singapore: RM27

Shipping is calculated at checkout based on your delivery address. If your country isn’t listed at checkout, feel free to contact us to arrange a custom shipping option.

Shipping Timeframe

Once payment is confirmed, your order will be packed and shipped within 2-3 working days.

Estimated delivery times:

  • West Malaysia: 2–4 working days

  • East Malaysia & Singapore: 3–7 working days

During peak seasons or public holidays, slight delays may occur. If you do not receive your parcel within 7–14 days, please contact our customer service team for assistance.

Order Tracking

Once your parcel is shipped, you’ll receive a tracking number via email or WhatsApp. You can use this to monitor your shipment status in real time.

Need Help?

If you experience any issues with your delivery or have specific concerns, please reach out to our customer support team. We’re happy to assist!
Our friendly customer service team is ready to help.

admin@lass.com.my
WhatsApp: +6012-238 5277